About us

Who can apply for a phone contract?

Anyone who meets the eligibility criteria or basic requirements can apply for a phone contract with us. If you’re at least 18 years old, a UK resident and you are employed then you’re always welcome to apply for a bad credit phone contract today.

Can I still apply even if I have a bad credit score?

If you have a poor credit score and you can’t get approved for a phone contract from major carriers, you came to the right place. We cater especially to mobile users with bad credit problems. In fact, all our offers are specific to customers like you.

What are the types of handsets available?

Taking into consideration your credit rating or credit standing, the handset choices will be limited as compared to when you have a good credit score. Your choices will also depend on your monthly income. In any case, your credit score will not affect your approval chances since we don’t consider it a factor when giving approval to phone contract applications.

Do you reject applications?

We do not reject applications but we also don’t guarantee 100% approval. Instead, we promise to help you find a suitable deal based on your financial situation and personal needs. We have a team who’ll help assess your situation then we’ll give you a list of recommended deals to choose from. So long as you pick a deal from our recommendations, you can expect to get approved fast.

How fast do you approve bad credit phone applications?

In most cases, we can approve phone contract applications in as fast as 24 hours or less. Provided that you have the documents ready and you are confirmed to be eligible for a phone contract, you can get approved fast and hassle free. Once approved, you can receive your phone through delivery within 24 to 48 hours.

How do I pay for monthly fees?

To pay for your monthly fees, there are two options available. You can pay over-the-counter at any of our payment centers or you can set-up an auto debit arrangement for convenience. The second option is recommended so you won’t have to worry about missing or delaying a payment.

What happens if I miss or delay a payment?

If you do miss a payment, there are associated fees you may incur along the way. Late or miss payment penalties, for example, may be added on top of your fixed monthly bill. To avoid these added costs, subscribers are recommended to commit to pay on or before the due date each month. Doing so can also help boost your credit rating if you’re in the process of improving it.

Can I upgrade my plan?

Yes, you can upgrade your plan but terms and conditions may apply. In most cases, you’ll be eligible for an upgrade if you’ve been with the provider for over a year. Customer service will call you if the option is already available for your case. But you may also call customer if you already want an upgrade.